In This
Issue
WEN News and Events
Give
Thanks to
your
Customers
Horntootin'
Question of the
Month
November
Meetings2
BG
3
East of the
River
3
Marketing Rndtble
9 AM
Coffee
14
West15
IDDM
17
Defiance
(Moved
to
Napoleon)21
Bluffton
22
OGINAD!
24
Findlay28
Lunch Bunch
*Visit our website
at www.wen-usa.com
for times and
lcoations.
Your
Newsletter
Team
Editor - Gina Sares
Team -
Linda Bowyer,
Pat DeCesare, Linda
Everhart-Kardux,
Publication setup -
Imagine That! and
Virtually Possible.
Published: Monthly
Circulation:
300
Our Partners
Silver
Partners
Comfort Keepers
Imagine That!
The Chocolate
Shoppe
Entrepreneurial
Partners
Business
Navigators
Changing Lanes
Directions Credit
Union
Harmony Chiropractic
Center
Jeffrey P. Ogg, CPA
Ltd.
Lori Cannon, Edward
Jones
William Vaughn
Co.
Ultimate Body, Mind and
Spirit
Chamber and Affiliate
Partners
Bowling Green
Chamber
Holland/Springfield
Chamber
Maumee Chamber
Sylvania
Chamber
Waterville
Chamber
United Way, Women's
Initiative
Ameriprise Financial Services,
Inc.
Evans Home
Loans
FanClubCard.com
Flag City
Online
Lamar
Outdoor
Strategic Investment
Advisors
Toledo Free
Press
Toledo Lucas County Public
Libraries
Rossford Business
Association
Board of
Trustees
Linda
Everhardt-Kardux
Business
Navigators
Beth Ann Miller
Huntington
Bank
Allison
Hammons
Knight Crockett
Miller
Insurance
Jennifer
Alford
Creative Financial
Partners
Linda
Bowyer
University of
Toledo
Pat DeCesare
Directions Credit
Union
Jason
Madasz
DebtTech
Financial
Melonie
Dickey
Affinity Merchant
Solutions
Marilyn
Fox
The Mazie Foundation
Tami
Norris
NW State
Community
College
Phyllis
Bartholomy
Bartholomy
Massage
Therapy |
NOVEMBER
2011
WEN News &
Events
Member Dues
Increase
Please take note that we
will increase our membership dues effective January 1,
2012. If you would like to reserve your rate of $95.00
please pay your dues by December 31, 2011, and we will
extend your current membership by 12 months. After January
1, 2012, the cost for an individual membership will be
$115.00 (or monthly payments of $10.00, via ACH transaction
only). For rates on higher levels of
membership/partnerships, which also include the option for
monthly payments, please call Melissa Combs at
419-349-4757.
Discount card for
members
After the first of the
year, we will begin to offer members a WEN Discount
card. This card will offer discounts to WEN members
provided by their fellow WEN members……just another great
benefit of being a WEN member! If you would like to
offer a discount or special promo for the year of 2012,
please email your information to Beth Ann Miller at beth.miller@huntington.com
by December 15th,
2011.
FREE SEMINAR FOR WEN
MEMBERS!
GOOGLE + TRAINING (Featuring Cindy Ursell of
Sociably Cindy)
Google+ makes connecting
on the web more like connecting in the real world. Share
your thoughts, links and photos with the right circles. Use
easy, spontaneous video chat to strike up conversations with
as many as nine people at once. Get everyone on the same
page with fast, simple group chat. Please join us on
Monday, November 14, 2011 at 7:00pm, at New-Trition, 6915 W.
Central Avenue, Toledo, Ohio 43617 (In the Consign It
Plaza). This will be an interactive class, so please
bring a laptop if you have one. Email Linda Bowyer at
linda.bowyer@utoledo.edu
to register. Seating is limited so sign up now!
Cost for non-WEN members is
$25.
Give Thanks to Your
Customers
November is a time
to give thanks for the many wonderful things we have in our
lives. Shouldn’t our customers be one of the things we
celebrate?
Our customers keep our business
blooming. When we thank them for their business, it rebuilds
their loyalty and their trust in us. Here are three ways you
can thank your customers for their
business:
1. Reward them for their business
and referrals
A reward system is an easy
way to thank loyal customers for their continued business.
But don’t forget about the importance of a referral, too.
Whether it’s a free item or a discount, the reward is a
small way to thank them for supporting your
business.
“When my customers leave their
dogss with me three times in one year, they get one day free
boarding for their dog.”
-- Jan Gibson, Jandane
Kennels
2. Be a valuable resource for
customers
Give loyal customers a perk for
their commitment to you by offering them valuable
information that they can use. Pass along an article that
made you think of them or host a free seminar on a popular
topic in your field. Just make sure that the information
provided is something that your customers could actively
use. Being a resource for them shows that you are not only
an expert at what you do, but that you
“We
give thanks to clients and business associates with timely
and relevant blog posts to the William Vaughan Company
website. Anyone can sign up for email notifications on our
website, http://blog.wvco.com/. This gives our
customers the latest information on tax law changes, advice
on business ownership and management, tax savings tips,
fraud warnings, general financial recommendations and
more.”
-- Michelle Klement, CPA, William Vaughan
Company
3. Say
“thanks”
Sometimes, all it takes is this
simple word to let your customers know how much you
appreciate them. Remember that each experience with your
customers is an opportunity to say “thanks.” And simple
gestures can go a long way, too. Consider sending thank you
cards, giving away small gifts during Customer Appreciation
Week and taking a loyal customer out for
coffee.
Horntootin’ – WEN Member
News
Megan Coyle
Stamos, Coyle Funeral Home, was one of 20
recipients to receive the prestigious 20 Under 40 award at
the Toledo area 20 Under 40 Leadership Awards recognition
ceremony held on September 27. This award recognizes
individuals in the Toledo community who have made
exceptional contributions to their community and have
distinguished themselves in their careers. Megan was
nominated by Suzanne Sobel-Poague, the owner of Sylvania
Graphics.
Clara J’s in Maumee
is hosting a variety of events throughout November,
beginning with a Fairy Tea Party for adults and children on
Sunday, November 5 from 11 a.m. – 12:30 p.m., and a Knit n
Lunch on Tuesday, November 8 at noon. Then, Shop Your Closet
with Louise Kahle, Take the Time: Image Matters! on
Saturday, November 12 at 1 p.m. ($18). Bring in the holiday
season with the Holiday Boutique and Open House on Sunday,
November 13, from 1 – 4 p.m. Please register for the first
three events by calling
419-897-0219.
Linda
Detrick-Jaegly,United North,
invites you to the next Goddess Night Out, Thursday,
November 3, 5-7 p.m., at the Scarlett Secor Mansion, 311
Bush Street, at the corner of Summit Street. Join in an
evening of wine, food, fun and friendship with women from
all walks of life while showcasing the Vistula Historic
District. This month will also feature artists and
photographers, specialty ice cream and coffees, skin care
and herbal wraps, Miche Bags, and Pure Romance product line
items and more. No RSVP is necessary – feel free to bring a
friend or two!
Super Suppers
celebrated their four-year anniversary by partnering with
Perrysburg Rotary on a PCU foodbank drive. It was a huge
success thanks to everyone who participated. Super Suppers
also have several exciting events coming up:
November 8 –
Breads with a Twist Cooking Class
November 10 – Taste of
Super Suppers, for those new to Super Suppers
November 12
– Kids in the Kitchen: Goggle ‘Til Wobble
November 15 –
Smoker Cooking Class with Chef Geoffery McKahan
November
17 – Holiday Drinks & Desserts Cooking Class
For more
information, including pricing, please visit www.ssperrysburg.com. Registration
required; visit the website or stop in to
pay.
Nancy Linker, Purselove,is
hosting three holiday shopping events: Sunday, November 20;
Saturday, December 10; and Sunday, December 11. All events
will be from 11 a.m. – 6 p.m. at 4935 Kenner Road in
Monclova. Stop in and bring your friends for food, drinks,
raffles and fun! For more information, contact Nancy at nlinker@purselove.com,
419-283-4935.
Jason Conklin,
owner of Take Command, will be writing
articles pertaining to management topics of volunteer fire
service for Firehouse Magazine. Firehouse Magazine publishes
12 issues a year and has a circulation of approximately
84,108.
Laura Osborne, owner of
Laura’s Framing Place, invites you to
celebrate 20 years in business during an open house on
Friday, November 4, 1 – 7 p.m., and Saturday, November 5
from noon – 5 p.m. Stop by and enter a drawing for a Ben
Richmond print. There will be food and refreshment to thank
all those who helped to make this milestone a reality.
Laura’s Framing Place is located at 2554 Parkway Plaza in
Maumee.
Kingston Residence of
Sylvania, at 4125 King Road, celebrates its 10-year
anniversity of providing genuine care in assisted living and
memory care in November. Join them for an anniversary
gathering on Thursday, November 3, from 5 – 7 p.m. with
light refreshments, music and more. Please call 419-824-4200
to RSVP.
WEN’s very own Santa Dave (Dave
Davis, North PMOle) invites you to the Second
Annual Rednose Sing-Along on December 4 at Mayberry Square
in Sylvania. This family-oriented event features
entertainment (choirs, dancers, singers), a tree lighting
and, of course, an appearance from Santa.Festivities begin
at 4 p.m. $5 for single entry; $9 for family. Visit www.rednosesingalong.com for more
children.
Mark your
Calendar for December!
December
1 WEN East of the
River
December 1 Marketing
Roundtable
December 7 WEN
BG Afternoon
December 12 WEN West
Swanton
December 14 WEN AM
Coffee
December 15 Findlay Networking
Mtg.
December 15 WEN Defiance (Moved to
Napoleon)
December 19 Bluffton
Networking Mtg
December 20 IDDM at
Flying Joe
December 27 OGINAD! Location
TBD
No WEN Lunch
Bunch
Share
your news with WEN!
Send us your
horntooting announcements, events, and article submissions
for the December newsletter by November 23.
December’s theme is Curtailing Your Costs. What are
some tips for quickly cutting your budget and lowering your
monthly expenses without sacrificing quality and service?
Send your submissions to ginasares@gmail.com.
Question of the
Month: When your company budget needs trimming, what’s the
first thing to go?
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